Because each Property Potential Report is prepared specifically for an individual property, work begins shortly after we receive the information necessary to start the review.
Orders may be cancelled for a full refund before NEO begins research on the property.
Once research or preparation of the report has begun, the service is non-refundable.
If NEO determines that we cannot reasonably complete the requested review, we will contact you and may issue a full or partial refund depending on the work already completed.
